"Expenses are received in a timely manner which benefits both the employee and the finance function."

MAWDY, the Assistance Unit of the MAPFRE Group, provides insurance, reinsurance, and assistance services, including roadside assistance, travel protection, and home emergency support. With a focus on digital innovation, it partners with businesses to offer tailored solutions that enhance customer experiences and optimise service delivery.

Before ExpenseIn

MAWDY previously used a manual, spreadsheet-based process where employees had to compile expense reports, attach receipts, and submit them physically for manager approval before forwarding them to the finance team.

With some employees working remotely, this approach led to delays in submissions.

Choosing ExpenseIn

MAWDY chose ExpenseIn due to the simplicity of the approval platform and it's range of reporting features.

It has a very straightforward user interface while at the same time has excellent reporting options for management.

Time-saving benefits

Expenses are now processed promptly, benefiting both employees and the finance team.

Expenses are received in a timely manner which benefits both the employee and the finance function.

With increased reporting requirements from the Irish tax authorities, the system has become essential for compliance and efficiency.

Positive end-user feedback

Following the implementation of ExpenseIn, MAWDY's finance team has been met with positive feedback from their end-users.

The new starters always comment on how good the system is compared to the processes in previous employment.

Additionally, it has proved to be efficient during the onboarding process, as training only consists of one session.

Excellent support

If needed, ExpenseIn's support team is always on hand for MAWDY.

The response times to queries are always very good.